Privacy Policy

Last updated: May 2026

1. Who we are

WP Replai is a WordPress plugin that adds an AI-powered support chat agent to your website. Our website is wpreplai.com.

2. What information we collect

When you purchase WP Replai, we collect:

Your name and email address (to create your account and send your login credentials)
Payment information (processed by Stripe — we never store your card details)
Your country (collected at checkout for tax purposes)

3. How we use your information

We use your information to:

Create and manage your account
Deliver the plugin and send download instructions
Send transactional emails (receipts, renewal reminders, support responses)
Comply with tax and legal obligations

We do not sell your personal data to third parties.

4. Third-party services

We use the following third-party services:

Stripe — payment processing. Stripe’s privacy policy applies to all payment data.
OpenRouter — AI model routing. Used when your chat agent processes visitor messages on your WordPress site.

5. Data retention

We retain your account information for as long as your account is active. If you request deletion, we will remove your personal data within 30 days, subject to any legal retention obligations.

6. Your rights

You have the right to access, correct, or delete your personal data. To exercise these rights, email us at support@wpreplai.com.

7. Cookies

Our website uses only essential cookies required for login sessions. We do not use tracking or advertising cookies.

8. Contact

If you have questions about this policy, contact us at support@wpreplai.com.